Legal

Mraud Terms and Conditions

The rules that govern your account, your play and your withdrawals with us, written in plain language.

See current offers

These Mraud terms and conditions set out the agreement between you and us whenever you create an account, make a deposit or play a game on our site. Reading them properly matters more than most players expect, because they cover eligibility, payments, bonus rules and how disputes get resolved. We have tried to keep the language as clear as a legal document can be, without losing the detail that actually protects you.

By registering with us, you confirm you meet the minimum age requirement for online gambling in Australia, which is 18+. You also confirm that the details you give us during account verification are accurate and current, and that you are legally permitted to gamble under the laws that apply where you live. If anything in these terms is unclear, our customer support team is available to talk you through it before you deposit a single dollar.

Mraud table games
Mraud live dealer games

Your Account and How We Keep It Safe

Every player who joins us goes through account verification before withdrawals are released. This step confirms your identity, protects your funds and helps stop anyone else from accessing your balance. We ask for this once, and we ask for it consistently, because the alternative is a system that cannot be trusted by anyone using it.

You are responsible for keeping your login details private and for telling us immediately if you suspect unauthorised access. One account per person is the standard we apply, and duplicate accounts may be closed while we sort out which one is genuine. If you are ever unsure about a request we make during verification, our live chat team can confirm it is legitimate before you send anything.

Deposits, Withdrawals and Payment Rules

We support a small number of payment methods rather than a long confusing list, and Bank transfer sits alongside Bitcoin and BTC as options for moving funds in and out of your account. Each method carries its own processing pattern, and we recommend checking the payment methods page for the specifics that apply to your chosen option before you deposit.

Withdrawal requests are checked against the same account verification standard that applies to registration, which is why a first withdrawal can take a little longer than later ones. Funds must generally be withdrawn using a method linked to your verified identity, and we reserve the right to ask further questions where a transaction looks unusual. None of this is designed to slow down honest play; it exists to keep the system fair for everyone using it.

A note on currency

All balances, deposits and withdrawals on our site are handled in Australian dollars (A$). If you ever see an amount quoted differently, treat that as an error and contact support before proceeding.

Bonus Terms and Wagering Requirements

Where a welcome bonus or other promotional offer is available to you, its specific terms are shown alongside that offer, and those specific terms always take precedence over this general page. Every bonus we run carries wagering requirements, meaning bonus funds must be played through a set number of times before any resulting balance becomes withdrawable.

We also run a VIP program for players who engage with our site regularly, with its own separate terms covering eligibility and rewards. If a promotion mentions free spins, bonus cash or any other perk, read the specific offer page carefully, because eligibility, game restrictions and expiry rules vary between promotions. For a full breakdown of how these categories differ from one another, our bonus types page walks through the distinctions in more detail, and our faq page answers many of the everyday questions players raise about claiming them.

TopicWhat applies
Minimum age18+, verified during account checks
Bonus fundsSubject to wagering requirements before withdrawal
Payment methodsBank transfer, Bitcoin, BTC

Fair Play, Game Rules and Site Access

Every game on our site runs under rules set by its own provider, and those rules govern individual round outcomes, not this terms page. What we control is access: we can suspend or close an account where these terms are breached, where fraud is suspected, or where a player appears to be under the minimum age. We take that responsibility seriously because it protects the whole player base, not just the individual account involved.

If you play through a mobile browser rather than a desktop, the same terms apply without exception. Game availability and site behaviour on a phone or tablet are covered separately on our mobile casino page, which is worth checking if you mainly play away from a desktop computer. Live-format games, where offered, follow the same account and payment rules described here, and our live dealer page explains how those tables fit into the wider site.

Changes, Disputes and Getting Help

We may update these terms from time to time to reflect changes in our services or in the law, and continuing to use our site after an update means you accept the revised version. Material changes are highlighted where practical, but it remains good practice to revisit this page occasionally rather than assuming nothing has moved.

If a dispute arises over a transaction, a bonus or an account decision, our customer support team is the first point of contact, and live chat is usually the fastest route to a resolution. We would rather resolve a misunderstanding early than let it become a bigger problem, so do reach out as soon as something looks wrong on your account.

Frequently Asked Questions

Do these terms apply to every game on the site?

Yes. These Mraud terms and conditions govern your account and payments across every game category we offer, while individual promotions may add their own specific conditions on top.

What happens if I do not complete account verification?

Withdrawals cannot be released until account verification is complete, since this step confirms your identity and protects your balance from unauthorised access.

Are bonus winnings available straight away?

No. Bonus funds and any winnings generated from them are subject to wagering requirements, which must be met before that balance can be withdrawn.

Which payment methods do these terms cover?

These terms apply to every method we support, including Bank transfer, Bitcoin and BTC, each of which is detailed further on our payment methods page.

Can my account be closed for breaking these terms?

Yes, an account can be suspended or closed for a breach of these terms, suspected fraud, or where a player does not meet the 18+ age requirement.